About us
Hello, My name is Mehmet Istanbullu, I am 24 years old. I am the founder and owner of Istanbullu LTD and Homeko. Homeko is family business that have been trading in the UK market through marketplaces since 2021.
Our Mission
We are committed to delivering superior quality in every piece we create. As part of this commitment, we offer a 5-year craftsmanship warranty on our custom moss art installations. This warranty underscores the precision and care that goes into every aspect of our frames, the attention to detail and ensuring they remain a lasting addition to your space.
We Offer:
Crafting and designing exquisite pieces. Our expertise, passion, and unwavering attention to detail are evident in every creation. Each custom piece is meticulously tailored to complement your space, ensuring not only beauty but also lasting quality that you can trust.
How we work:
1. Hand-Selected, Knotless Wood: We use only the finest wood, hand-selected to be knotless, ensuring a smooth and flawless finish that enhances both the beauty and durability of our frames.
2. Titebond Ultimate III Wood Glue: Our frames are bonded using Titebond Ultimate III wood glue, a leading choice for its superior bond strength and waterproof formula.
3. Precision Sanding with Diablo Sandpaper: Using Diablo sandpaper, known for its premium ceramic grain blend.
4. Durable and Advanced Paint Finish: We apply BEHR Dynasty paint, which offers the most advanced stain repellency and unmatched scuff resistance.
5. Minwax® Clear Lacquer for Exotic Woods: For our exotic wood finishes, we use Minwax® Clear Lacquer, a beautiful and durable protective wood finish.
6. High-Grade 5.2mm Ply Backing: Our frames feature a 5.2mm ply backing, crafted to the highest standards of strength and appearance.
7. Secure Mounting: Each piece is braced with a half-inch thick French cleat, paired with 75 lbs interior drywall anchors or 75 lbs exterior stucco anchors, ensuring superior strength and secure installation.
8. Rigorous Outdoor Testing: Our frames are tested to withstand natural elements like rain, hail, sun, and wind, ensuring they maintain their integrity without warping over time.
Common queries answered
Frequently asked Questions
We’ll ship out your order in 3-5 Working Days after we receive your order. So it will be 3/5 + your shipping choice at the checkout page.
Currently we do accept 30 Day returns. You can see more details by clicking Returns & Refunds page.
You can change it from My Account (Make sure you’ve logged in) > Addresses section. However if you need to change it immidiately please contact us so we can correct your details before shipping out your parcel.
You can track your parcel by clicking this link & entering the tracking number you’ve received by e-mail.
We have contact page where you can see our contact details. We can assist you through e-mail or Whatsapp. Whatsapp would be faster way to reach us.
If you received wrong or damaged item. We do provide free return label to return them. Then we can arrange free redelivery or full refund.
You may receive sepearate parcels and tracking informations based on your order weight and quantity.
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